1. Who We Are
HR Painting & Design Inc is a licensed painting contractor located at 1373 North Dominion Ave, Pasadena, CA 91104. Phone: (626) 438-5068. Email: hrpainting.design@gmail.com. CSLB License #1092503. This Privacy Policy describes how we collect, use, and share information when you visit our websites (hrpaintinginc.com and its pages, including exterior.hrpaintinginc.com) or do business with us.
2. Information We Collect
- Name
- Email address
- Phone number and mobile number
- Service address
- Project details and photos you provide
- IP address
- Browser and device data
- Cookies and analytics identifiers
3. How We Use Your Information
- Respond to quote and estimate requests
- Schedule and confirm appointments
- Send project updates and reminders
- Follow up on open estimates
- Send promotional offers where the customer has consented
- Improve our website and services
Mobile Information and SMS Consent
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or technical support, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging opt-in data and consent are never shared with third parties for their own marketing purposes.
If you opt in to receive SMS text messages from HR Painting & Design Inc, message frequency varies and message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP or contacting us at hrpainting.design@gmail.com or (626) 438-5068.
4. Who We Share Data With, and Why
We share personal information only with service providers who help us run our business, and only so they can perform services for us:
- Website hosting providers
- Pipedrive (customer relationship management)
- Zapier (form routing and automation)
- Twilio (SMS delivery)
- Google Analytics and Google Ads
- Meta advertising tools
- Payment processing providers
We never sell your information to data brokers, and we never share it with any third party for that third party's own marketing.
5. Cookies and Tracking
Our website uses the Google Ads conversion tag to measure advertising performance and may use Google Analytics to understand how visitors use the site. If we run advertising on Meta platforms, the Meta Pixel may also be used on our pages. These tools set cookies and collect identifiers such as your IP address, browser type, and pages visited.
You can opt out of cookies through your browser settings: most browsers let you block or delete cookies under Settings → Privacy. You can also opt out of Google's advertising cookies at adssettings.google.com and install the Google Analytics opt-out browser add-on. Blocking cookies does not affect your ability to request an estimate.
6. Data Retention
We keep lead and customer records for up to five (5) years after our last interaction so we can honor warranties, maintain project history, and meet contract and legal obligations. We delete records on request unless retention is required for contract, warranty, or legal reasons.
7. Your Rights (Including California Residents — CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect about you
- Access and receive a copy of your personal information
- Correct inaccurate personal information
- Delete your personal information
- Opt out of sale or sharing of personal information — HR Painting & Design Inc does not sell or share personal information as those terms are defined by the CCPA
- Not be discriminated against for exercising any of these rights
To exercise any of these rights, contact us at hrpainting.design@gmail.com or (626) 438-5068. We answer verified requests within 45 days.
8. Children's Privacy
Our website and services are not directed at anyone under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates are posted on this page with a revised Effective Date at the top. Material changes will be highlighted on this page.
10. Contact Us
HR Painting & Design Inc
1373 North Dominion Ave, Pasadena, CA 91104
(626) 438-5068
hrpainting.design@gmail.com
See also our Terms of Service.